Privacy & Data Protection

Privacy Policy

This page explains how Al Naseem Medical Clinics collects, uses, and protects your personal data when you use this website.

Policy version: 2026-08-23

Data we collect

We may collect your name, mobile number, email address, appointment request details, selected service, messages, and a CV when you apply for a job. For newsletter subscriptions, we may also record network and browser information for security and consent evidence.

Why we use it

We use the data to manage appointments and contact you, answer enquiries, process job applications, operate subscriptions you requested, secure the website, and meet legal obligations. We do not sell your personal data.

Sharing and service providers

Some data may be processed by hosting, payment, and technology providers used to deliver the service, only as necessary, or when required by law. Sensitive payment-card data is handled by the payment provider and is not stored by this website.

Retention and security

Contact messages are normally retained for two years, job applications for one year, and unsubscribed newsletter data for 30 days, unless law or an active dispute requires longer. Appointment, payment, and clinical records follow the clinic’s applicable statutory schedules. We use restricted access, private file storage, and encrypted connections in production.

Your rights

Subject to applicable law, you may request information about your data, access, correction, or deletion where applicable, and you may withdraw newsletter consent. Submit your request through the contact page; we may verify your identity before acting on it.

Contact and updates

For privacy questions or requests, use our Contact page. We may update this policy when services or legal requirements change; the new version number will appear on this page.

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